Membership Policies

Membership Terms and Conditions

I am an adult over 18 years of age and wish to participate in Greater Wichita YMCA (YMCA, Y) membership and/or program activities. I have legal authorization to agree to YMCA terms and conditions for any minors associated with my membership and/or participation.

I agree to the YMCA’s complete terms and conditions and all related policies. I release the Greater Wichita YMCA, it’s partners, representatives, and successors from all claims of injury which may be sustained by me or my family while participating in any..

I release the Greater Wichita YMCA, it’s partners, representatives, and successors from all claims of injury which may be sustained by me or my family while participating in any YMCA-sponsored activity, whether caused by the negligence of the YMCA or otherwise. If medical attention is required, I give my permission for such medical care. I understand that the Greater Wichita YMCA is not responsible for personal property lost, damaged, or stolen while members and/or program participants are using YMCA facilities, on YMCA premises, or involved in YMCA programs. I also agree to abide by the Greater Wichita YMCA Facility Policies and core values of caring, honesty, respect, and responsibility.

Membership Agreement

YMCA membership is a continuous membership plan for those paying by automatic bank account or credit/debit card draft; however there is no contract. I further understand that membership dues are non-refundable. If I wish to terminate or change my membership in any way, I must give the YMCA a 30 day written notice to stop my automatic bank account or credit/debit card draft.

Annual memberships expire one year from date of purchase. I understand that if I chose to cancel my membership before the one year term is up, no refunds will be given. I also understand that any additional purchases such as locker fees and Kid Zone must also be paid for one year and are subject to the same cancelation policy.

All membership rates are subject to change with 30 days written notice. I understand it is my responsibility to notify the YMCA of any change in address or bank account information (if utilizing bank draft for payment of dues). The joiner fee is a one-time fee as long as I remain an active member of the Greater Wichita YMCA. If I choose to cancel or discontinue my membership for more than 60 days, a joiner fee will be charged when I reapply for membership. I understand that the YMCA has the sole authority to terminate any membership with or without notice to ensure the safety and comfort of the general membership. The YMCA reserves the right to review any membership application and deny membership to any individual who may pose a potential threat to the security and/or safety of others. I further understand that YMCA management has the authority to amend policies and procedures at any time to ensure the delivery of the highest possible services to the community. I acknowledge the waiver and membership agreement set forth above, and understand the mission statement of the Greater Wichita YMCA.

RELEASE and WAIVER OF LIABILITY AND INDEMNITY AGREEMENT

In consideration for being permitted to enter or use the premises, facilities or equipment of the Greater Wichita YMCA (“YMCA”), receive any of the services furnished by the YMCA, or participate in any of the programs offered by the YMCA, without respect to location, the undersigned, for himself or herself and his or her children under the age of eighteen (18) (collectively, “Minors”), and their respective personal representatives, heirs, and next of kin, hereby acknowledges, agrees and represents that he or she has, or will immediately upon entering, receiving or participating, inspect and carefully consider such premises, facilities, equipment, services or affiliated programs. It is further warranted by the undersigned that any such entry or use of the premises, facilities or equipment of the YMCA, receipt of services furnished by the YMCA or participation in programs offered by the YMCA constitutes an acknowledgement by the undersigned that such premises, facilities, equipment, services and programs have been inspected and carefully considered by the undersigned and that the undersigned finds and accepts same as being safe and reasonably suited for the purpose of such observation, use, receipt or participation by the undersigned and the Minors.

  1. THE UNDERSIGNED, ON BEHALF OF HIMSELF OR HERSELF AND THE MINORS, HEREBY RELEASES, WAIVES, DISCHARGES AND COVENANTS NOT TO SUE the YMCA, its directors, officers, employees, and agents (hereinafter referred to as “Releasees”) from any and all liability to the undersigned, the Minors or their respective personal representatives, assigns, heirs, or next of kin for any loss or damage, and any claim or demands therefor on account of injury to the person or property or resulting in death of the undersigned or any of the Minors, whether caused by the negligence of the Releasees or otherwise while the undersigned or any of the Minors is in, upon, or about the premises of the YMCA, while using any facilities or equipment thereon, while receiving any service furnished by the YMCA or while participating in any program offered by the YMCA, without respect to location.
  2. THE UNDERSIGNED HEREBY AGREES TO INDEMNIFY AND SAVE AND HOLD HARMLESS the Releasees and each of them from any loss, liability, damage, or cost they may incur due to the presence of the undersigned or any of the Minors in, upon, or about the premises of the YMCA the undersigned or any of the Minors observing or using any facilities or equipment of the YMCA, the undersigned or any of the Minors receiving any service furnished by the YMCA or the undersigned or any of the Minors participating in any program offered by the YMCA whether caused by the negligence of the Releasees or otherwise.
  3. THE UNDERSIGNED HEREBY ASSUMES FULL RESPONSIBILITY FOR AND RISK OF BODILY INJURY, DEATH, OR PROPERTY DAMAGE due to the negligence of Releasees or otherwise while the undersigned or any of the Minors is in, about, or upon the premises of the YMCA, while the undersigned or any of the Minors is using the premises or any facilities or equipment thereon, while the undersigned or any of the Minors is receiving services furnished by the YMCA or while the undersigned or any of the Minors is participating in any program offered by the YMCA.
  4. THE UNDERSIGNED GIVES THE YMCA PERMISSION to conduct a sex offender registry (SOR) check on him or her, each member, visitor, and guest; provided, however, the YMCA shall have no obligation to perform any such check and the YMCA shall have no liability to the undersigned or anyone else for conducting or failing to conduct any such check.

The undersigned further expressly agrees that this Release and Waiver of Liability and Indemnity Agreement is intended to be as broad and inclusive as is permitted by the law of the State of Kansas and that if any portion thereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect to the greatest extent permitted by law.

The undersigned has read, understands the terms of and voluntarily signs the Release and Waiver of Liability and Indemnity Agreement, and further agrees that no oral representations, statements, or inducement apart from those set forth herein have been made by the YMCA to the undersigned.

The undersigned has signed this Release and Waiver of Liability and Indemnity Agreement intending to be legally bound by the terms hereof and for the purpose of the inducing the YMCA to allow the undersigned and the Minors to enter and use the premises, facilities, and equipment of the YMCA, receive services furnished by the YMCA and participate in programs offered by the YMCA. The undersigned acknowledges and agrees that this Release and Waiver of Liability and Indemnity Agreement is a material inducement for the YMCA’s authorization for such entry, use, receipt, and participation.

UPDATED - 08/24/21

Autodraft - EFT Authorization

I authorize my bank or credit card or debit card institution to honor pre-authorized charges and/or Electronic Funds Transfer (EFT) drawn by the Greater Wichita YMCA on my account for (membership / program / contribution) payments as indicated. When the bank honors the EFT or credit card charge by transferring funds from my account, such transfer shall constitute notice of payment due and my receipt for the payment. Should any pre-authorized charges or EFTs not be honored by said bank or credit card institution when received by them, then it is understood that the payment is to be made by me in the amount of said payment plus service charge - $30 fee/instance.

It is further understood that if such payment is not honored by the bank or credit card institution, then the YMCA, at its discretion, may resubmit the amount due for payment on a future date. In addition, I understand that if my account is not in good standing, the YMCA has the right to deny access to all YMCA facilities and programs or cancel my membership until all payments and applicable fees are paid in full. 

I can change my payment method (different account (checking or savings) and/or different card (credit or debit)) but I must provide TEN BUSINESS DAYS for the account change to be processed. I understand that monthly payment drafts, etc. may still be processes on my existing account during that transition time.

UPDATED - 06/01/19

Cancellation

YMCA membership is a continuous membership plan; however there is no contract. I further understand that membership dues are non-refundable. If I wish to terminate or change my membership in any way, I must give the YMCA a 30-day written notice to stop my automatic bank or credit/debit card draft. All membership rates are subject to change with 30 days written notice. I understand it is my responsibility to notify the YMCA of any change in address or bank account information (if utilizing bank draft for payment of dues).

Nationwide Membership

By participating in the YMCA Nationwide Membership Program, participants agree to release the National Council of Young Men’s Christian Associations of the United States of America, and its independent and autonomous member associations in the United States and Puerto Rico, from claims of negligence for bodily injury or death in connection with the use of YMCA facilities, and from any liability for other claims, including loss of property, to the fullest extent of the law.

When you join the Y, you join a nationwide association of people. So, you’re warmly welcomed by more than 2,000 Ys across the nation. You will be required to sign a nationwide membership waiver upon your first visit to a YMCA outside of the Greater Wichita YMCA association. Check ymca.net for YMCAs near your travel destination.

UPDATED - 06/07/19

Guest Passes

YMCA membership is not required to access a Greater Wichita YMCA location. An individual guest pass may be purchased to gain access to the YMCA for that one time visit. Guests must be age 18+ to purchase a guest pass, unless accompanied by an adult YMCA member - who accepts responsibility for and will remain onsite with their guest.

All guests/visitors, to purchase a pass/gain entry are required to allow the YMCA to take a photo, to present a government issued photo I.D., and sign a liability waiver at each visit to any Greater Wichita YMCA location. This waiver gives the YMCA permission to conduct a sex offender registry (SOR) check on each visitor. No refunds are granted once purchased.

UPDATED - 4/2023

Community Participants who join the Greater Wichita YMCA within 30 days of signing up for a class may deduct the difference between the member and the community participant class fee from their joiner fee. Guest Pass fees paid within the past 30 days may also be applied against the joiner fee for a new member.

RESTRICTIONS - For new members only. Application of fees cannot exceed the joiner fee.

UPDATED - 06/07/19

Membership Refund

Membership fees are non-refundable except in the case of members who paid a full year in advance and are dealing with an injury, major illness or moving from the Wichita area. Credits expire after one year.

UPDATED - 06/07/19

Autodraft Cancellation

The monthly bankdraft payment (AutoDraft) plan is a continuous membership or program payment plan and will continue unless the YMCA is NOTIFIED 30 DAYS PRIOR TO YOUR NEXT DRAFT. Bankdraft cancellations are accepted in person, by written letter, or by fax with handwritten signature. The YMCA reserves the right to change bankdraft fees with a 30-day written notice to members.

UPDATED - 06/07/19

Returned Check/Bankdraft

Returned items are subject to a $30 processing fee.

UPDATED - 12/20/2024

Greater Wichita YMCA Privacy Policy

This privacy notice will advise you about our guidelines concerning the use of your personal information, including the reasonable efforts we make to protect your personal information in accordance with these guidelines, and about what choices you have concerning our use of such information. Please read this notice carefully.

1.0    PRIVACY

We keep your private by

  • Not selling your information. You have entrusted the National Council of Young Men’s Christian Associations of the United States of America and its independent and autonomous member associations (collectively “The Y”) with your personal information, and we're committed to using it wisely. The Y will not sell, share or otherwise transfer your personal information to anyone without your consent.
  • Restricting who has access to your information. The Y takes reasonable precautions to restrict access to your Internet account and personal information only by employees who are authorized to have such access for business purposes. If you have any questions or concerns about our privacy policy, please contact us at info@ymcawichita.org | 316.219.9622 | Greater Wichita YMCA, 402 N. Market Street, Second Floor, Wichita KS 67202.

Please refer to this policy regularly. The Y may need to change this policy from time to time to address new issues and reflect changes on our websites or within YMCA branches. We will post material changes on our websites or otherwise notify you and update the “Last Date Updated” field in the “Revision History” at the bottom of this page so that you will always know our policies regarding what information we gather, how we might use that information, and whether we will disclose that information to anyone.

Scope of Privacy Policy

This policy applies to the personal information that you provide to The Y, either through our websites and mobile applications or in person at a YMCA branch or program site. This policy does not apply to your use of unaffiliated sites to which our websites link.  This policy does not apply to Personal Health Information (“PHI”) collected through the YMCA Diabetes Prevention Program or any other program offered by The Y that requires the collection of PHI or other HIPPA protected information.

Collection of Personally Identifiable Information

The Y collects personally identifiable information (PII) from you when you voluntarily submit such information to us. The collection of PII may occur in person or on a website or mobile application operated, provided or otherwise controlled by The Y. This information may include your name, home address, email address, telephone number, date of birth, demographic information, sex-offender status, membership status, emergency contact information, and other information that we may need to collect in connection with certain events, including but not limited to:

  • Registration for, or participation in, Y events, classes, camps, and other activities or programs
  • Participation in YMCA Nationwide Membership
  • Registration for surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or other services or activities offered on our website
  • Answering your inquiries about our website(s), apps, organization, membership, or other services or activities
  • Registration as a member of The Y
  • Utilization of third-party providers for program services such as HoldMyCourt.com, PlayerSpace, MindBody, and others.

Collection of Photographs

The Y will collect your photograph, by capturing your image at a YMCA or scanning your personal identification card, for the purpose of identifying you as a member, volunteer, guest or program participant.  Your I.D. photograph is required for participation and will not be used for any commercial purpose without your authorization.

The Y also takes pictures and videotapes various activities for promotional and educational use. As a YMCA participant you give permission to use your image or the image of minors to which you are parent/guardian for these purposes. The YMCA will not sell your image, but may share it with YMCA of the USA, the National Council of Young Men’s Christian Associations of the United States of America, and its independent and autonomous member associations in the United States. If you prefer not to be included in promotional and educational images, please let the photographer know before the photo/video is taken.

Use and Disclosure of Personally Identifiable Information (PII)

  • If you do provide us with Personally Identifiable Information (PII), The Greater Wichita YMCA may contact you based on the information you provide to communicate with you about YMCA activities that may be of interest to you and your family.
  • The Y will use its best efforts to never disclose any PII about you to any third-party for purposes unrelated to the YMCA without having received your permission except as provided for herein or otherwise as permitted or required under applicable law.
  • We do not rent or sell PII, including information provided about children, to third-parties. The Y may share PII with trusted service providers, such as payment processors, technology partners or other providers that need access to your information to provide operational or other support services while you are a YMCA member or program participant. In certain circumstances, we may also share information with select similar nonprofit organizations that may offer activities of interest to you.
  • We may also provide PII to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of legal defenses or for compliance matters.

Collection of Payment Transaction Information

When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about The Y and its programs. Your payment information is transmitted to us, using a secure Internet method that helps maintain the privacy of this information. When your personal data is stored by us, we use computer systems with limited access housed in facilities using physical security measures. Personal information is stored and transmitted in encrypted form including when we utilize third-party storage.

Collection of Non-Personally Identifiable Information

We collect non-personally identifiable information without limitation, through the use of the following types of methodology:

  • “Cookie” technology: A cookie is an element of data that a website can send to your browser, which may then store it on your system to help enhance your experience in using our sites and to provide us with technical information about your usage.
  • IP address tracking: An IP address is a number that is assigned to your computer when you are on the Internet. When you request pages from our Sites, our servers log your IP address.
  • Web beacons: A web beacon, or “clear gif,” is a small graphic image on a webpage or web-based document that a website can use to determine information about a user. Non-personally identifiable information might include the browser you use, the type of computer you use, technical information about your means of connection to our websites (such as the operating systems and the Internet service providers utilized), and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our websites and about the links you may select from within the sites to other areas of the World Wide Web or elsewhere online.
  • Although an industry-standard do-not-track (DNT) protocol has not yet been established, The Y’s information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this Policy.

Use of Non-Personally Identifiable Information

We use non-personally identifiable information for our purposes related to running YMCAs and their programs, and, in particular, to administering websites, and, in the aggregate, to determine what technologies are being used.   We may also share aggregate, non-personally identifiable information with third-parties.

Collection of Sensitive Information

Where necessary, The Y may collect certain sensitive information from you, including:

  • Payment card or bank account information to process fees or donations;
  • Health information in connection with various fitness programs, programs in which we are responsible for supervising children, health screenings, or other health service events that we may provide from time to time.

Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third-parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.

Privacy of Children

We are mindful that young people need special safeguards and privacy protection. We realize that they may not understand or be able to meaningfully consent to the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents or legal guardians to participate in their children’s exploration of the Internet and any online services and to teach their children about protecting their personal information while online.

To provide the services we offer, we sometimes need to collect certain information about children in both online and offline contexts. If we ask for Personally Identifiable Information (PII) from children under 13 in connection with our online services, where required we will comply with the Children’s Online Privacy Protection Act (COPPA), including taking additional steps to protect the privacy of such information, including

  • Obtaining verifiable consent from the parent or legal guardian of the child before collecting or using the child’s PII;
  • Notifying parents about what PII is being requested and how that PII will be used and/or shared, such as through this policy;
  • Limiting the online collection of PII from children to no more than is reasonably necessary to accomplish the purpose of the collection;
  • Giving parents a description of and access to the PII we have collected from their children
  • Offering them the opportunity to request that such PII be changed or deleted;
  • Offering them an opportunity to prevent any further use or collection of information about their children; and
  • Maintaining reasonable procedures to ensure the confidentiality, security and integrity of the personal information collected. We may also need to collect certain information about children and minors in an offline context, such as when
  • A parent or legal guardian of a minor signs up for a membership including the child at a local YMCA, or for a program or camp we offer at one of our locations; and
  • Minors visit our facilities without a membership, where we may collect information about them to be able to contact their parent or legal guardian to notify them of an injury or other issues involving the minor.

Links to Other Sites

Users may find other content on our websites that link to the sites and services of other third-parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.

Choice/Opt-Out

If you opt-in to receive information from us, you can change your mind later. If at any time you would like to stop receiving such information or opt out of a feature, you may change your options by contacting info@ymcawichita.org. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will make reasonable efforts to do so upon your request, and we are unable to have your information removed from the records of any third-party who has been provided with your information in accordance with this policy.

Lawful Requests

We may be required to disclose your information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We generally do not disclose your information unless we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. We may share your information when we believe it is necessary to comply with applicable laws or to protect our members, interests or property. Nothing herein is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

Personal Data Access and Accuracy

You may contact The Y with inquiries or complaints regarding the use of information about you. We will use reasonable efforts to grant reasonable requests to access data about the requester. We will also make reasonable requests to correct any incorrect or misleading data about the requester.

2.0    SECURITY

YMCAs take appropriate administrative, technical, and physical measures to safeguard against unauthorized processing of personal information, and against the accidental loss of, or damage to, personal data.  However, The Y cannot provide an absolute guarantee of the security of any of our websites or any other site on the Internet.

Consent to Transfer

YMCA websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to The Y will be transferred to the United States By using YMCA websites, participating in any YMCA services, and/or providing us with your information, you consent to this transfer.

Updating your Personal Information

You can update your personal information by emailing us at info@ymcawichita.org or via a written request mailed to: Greater Wichita YMCA, 402 N Market, Wichita KS 67202. Do NOT send Social Security numbers or other PII/sensitive information to us via unencrypted email.

3.0    WIFI SECURITY AND PRIVACY
By using The Greater Wichita YMCA Guest WIFI internet service, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data, and the introduction or viruses and other programs that can corrupt or damage your computer.

Accordingly, you agree that the Greater Wichita YMCA is NOT liable for any interception or transmissions, malware or viruses, loss of data, file corruption, hacking or damage to your computer or other devices that result from the transmission or download of information or materials through the internet service provided.

Use of the wireless network is subject to the general restrictions outlined in YMCA WIFI Terms and Conditions. If abnormal, illegal, or unauthorized behavior is detected, including heavy consumption of bandwidth, the Greater Wichita YMCA reserves the right to permanently disconnect the offending device from the net.

Promotional Photo / Video

The Y takes pictures and videotapes various activities for promotional use. Please let the photographer know if you do not wish to be included before the photo/video is taken and/or your likeness is captured.

Email

The Y uses email addresses collected to communicate electronically with  members and participants. If you do not wish to receive Greater Wichita YMCA email communications, follow “unsubscribe” instructions in any email.

UPDATED - 06/11/19

Recording Notice

In addition to security cameras in and around our facilities, the Greater Wichita YMCA photographs and videotapes various activities for news coverage and promotional use. Please let the photographer videographer know if you do not wish to be included in pictures or recordings for marketing purposes.

UPDATED - 06/07/19

YMCA360

INTRODUCTION
YMCA 360 STUDIOS, Inc. ("YMCA360" "we," "our," "us," and similar terms) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy ("Policy").

Please read this entire Policy carefully before using or submitting information through the Products (defined below). This Policy will advise you about our practices concerning the use of your personal information, including the reasonable efforts we make to protect your personal information, and about the choices you have concerning our use of such information. This Policy applies to our Products except where otherwise noted.

By downloading, installing, registering with, accessing, or using the YMCA360 on-demand video platform and related applications (collectively, "App"), our website ("Website"), or other YMCA360 programming, goods, or services (our App, Website, and all YMCA360 programming, goods, and services are collectively referred to herein as "Products"), you agree to this Policy. By using or submitting information through the Products, you are acknowledging the collection, transfer, manipulation, processing, storage, disclosure, and other uses of your personal information as described in this Policy. If you do not agree with our policies and practices, do not download, install, register with, access, or use our Products.

This Policy may change from time-to-time, as further described in the section about Updates to Our Privacy Policy below.

Your use of the Products is also subject to our Terms of Use, found at https://ymca360.org/terms.

SCOPE OF PRIVACY POLICY
This Policy describes:

  • The types of information we may collect or that you may provide when you download, install, register with, access, or use any Products, including the YMCA360 App and related software or technology.
  • Our practices for collecting, using, maintaining, storing, protecting, and disclosing that information.

This Policy applies only to information we collect (a) through our Products; (b) in email, text, and other electronic communications sent through or in connection with your use of our Products; (c) our affiliates; and (d) from third parties we partner with to provide services to you through our Products.

This Policy DOES NOT apply to information that you provide directly to, or is collected by, any third party (see section on Third Parties below).

INFORMATION WE COLLECT AND HOW WE COLLECT IT
Depending on how you interact with YMCA360 and our Products, we may collect your personal information. The sources from which we collect this personal information fall into three categories: (i) information you provide; (ii) information we collect automatically; and (iii) information we collect from other sources. See below for more information on the types of personal information in each category.

Information You Provide

When you interact with YMCA360, you may volunteer personal information, or you may be asked to provide personal information in order for us to provide the Products and related services as described. Examples of ways in which you interact with us include: downloading our App, accessing our Products, completing and/or using one of our registration forms, reviewing our content, contacting us with inquiries, responding to one of our surveys, or uploading your own content to our App.

Standard Identifying Information. Name, mailing address (including zip code), billing address (including zip code), email, date of birth, and phone number. These are collected when you register for our Products, subscribe to YMCA360 marketing, communicate with us, or sign-up for fitness challenges and YMCA events.

Membership Information. Membership status, My Y check-in details, Y association details if you are a member of an associated YMCA using our Products, classes you register for, video content you view, registration details related to YMCA events, classes, camps, and other activities or programs you participate in, and registration for surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or other services or activities offered on our Website or through our App. We may also collect your search queries or viewing history of the content provided through our App.

Purchase Transaction Information. When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about YMCA360 and its Products. We also collect details of transactions that you carry out through the App and Website and of the fulfillment of your orders, including delivery information (e.g., billing, shipping, and delivery address) that you provide when you purchase or sign-up for our Products. Please note, we do not store or capture any credit card information. Your payment information is transmitted to us, using a secure Internet method that helps maintain the privacy of this information. When your personal data is stored by us, we use computer systems with limited access housed in facilities using physical security measures. Personal information is stored and transmitted in encrypted form, including when we utilize third-party storage.

User Profile Information. Information that you provide in connection with your YMCA360 profile on the App, including, but not limited to, your photo, name, health goals, birthday, height, weight, gender, favorite activities, and favorite instructors.

Geolocation Data. We will only have your location when you use the barcode feature on the App. This allows us to determine your geographical area for points and reward offerings in connection with our Products you sign up for. We also collect your zip code during the login process to provide you a list of nearby YMCA branches to select from for authentication. If you choose to share your location, depending on how you use the Products and your device settings, type and connectivity, we may collect location-based information including your IP address, GPS location, zip code, and region.

Your Name, Image, or Likeness. Your name, profile name, social handle, or visual image or likeness (e.g., via photographs or video) if you create a profile on our App or participate in classes used for on demand videos or streamed live through our App.

Workout Characteristics. Information you provide in order to track your workouts and performance while using our Products, such as height, weight, age, and gender. We may also collect additional data points like other fitness and health metrics and daily physical activity.

User Generated Content. Any content or material you publish or post such as hashtags, photos, written materials, or videos on our App. For more information, please see our Terms of Use at https://ymca360.org/terms.

Connected Devices, Wearables, and Accounts. We enable you to connect your YMCA360 account with third parties (i.e. devices, apps, APIs, or websites that integrate with the App). Where you choose to connect another company's device, wearable, or account to your YMCA360 account, or engage in our Products that feature a partnership with a third party, we may, with your consent, collect information from your use of the connected devices, wearables, or accounts to facilitate interaction with our Products. Wearables or activity trackers, such as an Apple watch, Garmin, Fitbit, or Google watch are each an example of a connected device, and music streaming or Apple TV or Amazon Fire TV Stick are each an example of a connected account. Through your connected devices and accounts we will also process fitness data, health metrics, and daily physical activity to improve your experience and fitness results when using our Products. Information collected by these third parties is subject to their terms and policies and may not provide you with the same privacy controls that are available on YMCA360. We encourage you to review the applicable privacy policies and terms of use of these third parties connected to YMCA360 Products.

Feedback and Support Communications. Any details of your communications/interactions with us, including when you call, email, live chat, video call, or text with our support teams or communicate with us via social media channels or community forums. We may record support calls for training and monitoring purposes and to help resolve issues. We will tell you before recording and, where required by applicable laws, obtain your consent for the collection of these recordings. Our live chat service provider records information submitted in the chat bot, as well as any dialogue with member support. We collect, retain, and use communication information based upon our business need to receive and act upon your feedback or issues and for training purposes.

Surveys and Review Information. Any information you voluntarily provide to us or our service providers (or otherwise publish) in connection with a survey you complete or review / testimonial you provide about YMCA360 or our Products. We may collect this information to understand your opinions, better market our Products, and to collect relevant information about our business.

Promotions, Sweepstakes, and Competition Information. Any information that you provide to us in connection with any promotions, sweepstakes, challenges, and/or competitions we run or host, including participant details and progress, communications with participants during the challenges or competitions, feedback or reviews about promotions, sweepstakes, challenges, or competitions offered by us.

Sensitive Personal Information. We will only process sensitive personal information where it is necessary and where you give consent for the purposes of (i) providing our App or those Products you register for or request; and (ii) carrying out our legal obligations or exercising specific rights as permitted by law. The definition of "sensitive personal information "depends on jurisdiction and where you reside, but health data, location data, or information about your children are examples of what may be considered sensitive in some locations. Please also review the section on Your Privacy Rights and Preferences below.

We ask that you not disclose sensitive personal information to us through or in connection with our Products unless we have explicitly requested such disclosure from you.

Other Information. Any other information that you may provide to us in connection with your use of our Products, visits to YMCA locations, or other contact that you have with our YMCA team.

Information that We Collect Automatically

Information generated through use of the Products . This includes activities such as classes registered for and participated in, search queries, details of workout performances such as leaderboard rank, total workout output, workout speed, distance, calories burned and accuracy of metrics/pace compliance, class level and difficulty, and in-studio attendance history.

Fitness Data . Information relating to your fitness performance and/or workouts, including things like calories burned, distance, and length of workout. For more information see the section related to Fitness Data below. We do not collect medical information, however, some privacy-related legislation may classify some of our workouts, wellness portals, or accessibility offerings as health-related information. Some examples: pregnancy-related workouts, health metrics, or workouts related to your mood.

Inferences . We may collect data and make inferences based on that data, but the inferences are not used to infer specific characteristics about you other than what workouts, classes, or challenges you may enjoy. For more information, see the section on Fitness Data below.

Information from Your Device . Information from and about the device you use when you use our Products, including IP address, identifiers, type, mobile carrier, telephone number, browser type and language, operating system, and location (if enabled or you use the barcode feature in your App, see the section on Geolocation Data above).

Usage Data . We may also collect information about how your device interacts with our Products, such as the content you access, pages and sites visited before and after you reach the services and content offered through our App, the date and time of your use, the amount of time spent on the App, and other actions taken through use of the Products such as preferences. We use data analytics with this Usage Data to better understand your use of the Products in order to improve the App and services offered. For more information, see the section on Cookies, Analytics, and Similar Tracking Technology below.

Internet or Other Network Activity. Information including browsing or search history, including interactions with our Website, App, or marketing and advertising. For more information, see the section on Cookies, Analytics, and Similar Tracking Technology below.

Stored Information and Files. The App may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

Location Information. If you choose to share your location, depending on how you use the Products and your device settings, type and connectivity, we may collect location-based information including your IP address, GPS location, zip code and region. Some of this information may be collected using cookies and similar technologies as described below.

Information We Collect From Other Sources

Other Applications. If you access our Products through a third-party application, such as native mobile apps like IOS and Android; TVOS platforms like Apple TV, Android, Roku, and Amazon Fire TV Stick; Apple App Store or Google Play App Store (together with any similar applications, "App Stores"); or social networking sites ("SNS") such as Instagram, Twitter, or Facebook, we may collect information about you from that third-party application that you have made public via your privacy settings. This may include: your name, your SNS user ID, your App Store user name, location, sex, birth date, email, profile picture, and your contacts on the SNS.

Security and Safety. We may collect certain information in order to protect and verify your information and our Products. This may include device IP, location, and other identifiers with a third-party application to ensure your safety and the security of your account.

Third Party Partners. We may partner with third parties, such as employers or other Y associations that offer YMCA360 Products to their employees or members, respectively. In such cases, those third parties may provide us with your name, email address, physical address, telephone number, or other membership information (like barcode or family members) so that we can invite you to participate and/or determine your eligibility for particular benefits, such as rewards or free services.

Other Sources. We may receive information about you from other sources to supplement information provided by you. The supplemental information allows us to enhance our ability to provide you with information about our business and services and improve our Products functionality and features. Depending on the source, we may receive information that allows us to provide you with any marketing communications that you have provided your consent to receive. Please see the section on Your Privacy Rights and Preferences below for how to unsubscribe to marketing communications.

Other sources may include:

  • Marketing such as where we are conducting a joint marketing campaign with a selected partner and you have provided consent for us to receive your information.
  • Publicly available sources.
  • Partners we work with may, with your consent, collect information from your use of other connected devices or wearables, such as those made by other companies like Apple, Fitbit, or Garmin, to interact with our Products, such as activity trackers.


WHY WE USE YOUR INFORMATION
We use your information for the following purposes:

  • Provide you with the Products.
  • To communicate with you and provide support.
  • To send you marketing materials and/or promotions.
  • For analytics, research, and Product improvement purposes.
  • For quality assurance and training purposes.
  • For personalization and analytics.
  • For personalization and advertisement.
  • To ensure the security and integrity of our Products.
  • To comply with any applicable law and/or regulations.
  • To comply with and perform under our contractual obligations with you, our partner Y associations, or our service providers in connection with our Products.
  • For safeguarding and defending our vital interests and exercising any rights, asserting any claims, and any other lawful business purpose.


Provide you with the Products.YMCA360 uses data to operate, improve, maintain, and personalize our Products. We use data to:

  • Verify your identity, set up, and maintain your account;
  • Process transactions and fulfill product orders;
  • Provide access to on-demand videos, live stream classes, fulfill scheduling requests, class bookings and participation, and workout tracking, performance, and statistics;
  • Communicate and compare your workout among other participants in challenges or competitions you sign up for; and
  • Maintain our services and operations.


Communication and Support. YMCA360 uses data to communicate with you and provide support when you require it such as for:

  • Administrative matters (such as account management, updates to terms, or system maintenance);
  • To provide you with information about our Products (such as delivery and logistics, servicing, and technical support); and
  • To respond to any questions, comments, or requests you have about our Products.


Marketing and Promotions. YMCA360 uses data to market its Products, which may include:

  • Contacting you by phone, email, postal mail, push notifications, in-App messages or SMS with information about news, offers, products, promotions, events, contests, challenges, and/or services that might be of interest to you, as permitted by applicable law. This may include various usage data to send marketing communications that are personalized. Please see the section on Your Privacy Rights and Preferences below for how to unsubscribe from our marketing communications.


Analytics, Research, and Product Development. YMCA360 is committed to bringing the YMCA experience directly to your home or remote location. YMCA360 is continuously trying to improve your experience by using data for these business purposes, including:

  • Monitoring and measuring your use of our Products and conducting research and surveys, to understand how they are being used and how they can be improved;
  • Monitoring and measuring data from your connected devices and wearables used with our Products to make your experience better and improve our Products and connectivity.
  • In some cases, research data may be deidentified, compiled, and analyzed on an aggregate basis, we may share this aggregate data with our affiliates, agents, service providers, and other third parties with whom we do business. Examples include, but is not limited to, usage, performance, product, and music. This aggregate information does not identify you personally.


Quality Assurance and Training Purposes. YMCA360 aims to provide quality Products designed to bring the YMCA experience directly to you through your connected device and/or in partnership with our Y associations. We use data to further that value by:

  • Monitoring communications and interactions with you to ensure the quality of our support services, appropriate training of our people, and to resolve your complaints. We will provide notice and consent options for monitoring of communications as required by applicable law.


Personalization and Analytics. We use data to tailor your experience to your specific interests and goals such as:

  • To provide workout recommendations to you based on our inferences about your preferences and practices;
  • To improve our Products and related services and offerings;
  • To understand how you interact with our Website, App, other Products, advertisements, and communications with you;
  • To determine which of our Products and features are the most popular;
  • To improve our marketing campaigns;
  • To personalize your experience and continue to improve that experience, including speeding up your searches and recognizing you when you use our App;
  • To understand how you use our Products;
  • To better understand the needs of our members and partner Y associations; and
  • To provide personalized recommendations about our Products.

You may opt out of some personalized services by emailing us at support@ymca360.org. See also the section on our Privacy Rights and Preferences section below for more details on how you can control advertising and personalization.

Personalization and Advertising. YMCA360 uses data for personalization and advertising that may include:

  • Providing you with a personalized and tailored service offered by YMCA360;
  • To serve you with relevant advertising and content on our Products; and
  • Understanding and assessing the effectiveness of our ads displayed.


Security and Integrity of Our Products. Providing a safe and secure environment is key to providing a responsible platform and we do this by using data to:

  • Detect and combat any abuse or any harmful activity, fraud, spam, and illegal activity affecting our Products such as using personal identifiers, user profile, data usage, and other types of data to detect fraud, authentication, or other harmful activity;
  • Monitor content on the App;
  • Prevention & detection of crime; and
  • Protect the health and safety of members using our Products.

Compliance. We use data to investigate disputes or claims related to our Products. In certain circumstances, we may be obligated to use your information to respond to legal, government, or regulatory requests and comply with our obligations under applicable laws and regulations. We may use the IP address associated with your account or barcode to the Products to determine your general location in order to comply with governing privacy regulations and serve you necessary notifications and/or consent mechanisms.

Contractual Obligations. We use data in the performance of our contractual obligations with you or the Y associations and employers we partner with to offer the YMCA360 Products and experience to the Y association's own members or the employer's employees. We may also use data in the performance of our contractual obligations with service providers we contract with to provide you certain services in connection with your use of our Products.

Protecting Vital Interests, Rights, and Lawful Business Purposes. From time-to-time, we may use data for safeguarding and defending our vital interests, exercising any rights we may have under law or contract, asserting any claims or defenses, and for any other lawful business purpose. This includes any incidental business purpose related to or in connection with any of the above, or for any other purpose disclosed to you at the point at which we collect your personal information.

WHO WE SHARE YOUR PERSONAL INFORMATION WITH
We do not rent or sell your personal information. We do not engage in targeted advertising that focuses on your interests or preferences gained from tracking your activity across nonaffiliated websites or applications. However, we may share your personal information to the following categories of recipients:

Service Providers. YMCA360 may share personal information with trusted service providers, such as payment processors, technology partners, analytics providers, cloud storage providers, or other providers that need access to your information to provide operational or other support services while you are a YMCA360 member or program participant. We may disclose aggregated, anonymous information to our service providers for analytics purposes.

Business Partners. YMCA360 may share personal information with our business partners who otherwise process personal information for purposes described in this Policy, such as advertising and marketing partners, research partners, and consultants, or who are otherwise disclosed to you when we collect your personal information. In certain circumstances, we may also share information with our affiliates and select similar nonprofit organizations that may offer activities of interest to you.

Third Party Applications. As part of the functionality of our App, we enable you to connect your YMCA360 account with third party applications such as Fitbit, Apple, Garmin, Google, Roku, Amazon Fire TV Stick, and other similar applications. If you choose to connect your YMCA360 account, we may share certain personal information with the paired application depending on what information you choose to share with such third-party apps or have otherwise been notified will be shared during the pairing process. The information may include information generated through your use of the App (example, workout information) and other contact and profile information. The processing of your personal information by such third-party applications shall be governed by the privacy policies of those third parties.

Other YMCA360 Users. – Your user profile is not visible to the public, except your screen name may be visible when you participate in a group chat or on a challenge leaderboard.

Government Agencies, Regulators, Law Enforcement, and Courts. We may share your personal information with competent law enforcement bodies, regulators, our insurers, external legal advisors, government agencies, courts, or other third parties where we believe disclosure is necessary to: (i) comply with applicable law; (ii) exercise, establish or defend our legal rights; (iii) protect your rights or vital interests or those of any other person; or (iv) detect, prevent, or otherwise address security, fraud, or technical issues.

Potential Buyers (and their agents and advisors). We may share your personal information with actual or potential buyers (and their agents and advisors) in connection with any actual or proposed purchase, merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of YMCA360 assets or transition of service to another provider. In such a case, we will inform the buyer or transferee that it must use your personal information only for the purposes disclosed in this Policy.

Deidentified Data. We may disclose deidentified information about our users and information that does not identify any individual or device, without restriction.

COOKIES, ANALYTICS, AND SIMILAR TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies such as pixel tags/web beacons and social media widgets (collectively "Cookies") to collect and use personal information about you, including for analytics purposes and to serve you interest-based advertising. Below is an overview of Cookie technology:

  • Cookie: A cookie is an element of data that a website can send to your browser, which may then store it on your system to help enhance your experience in using our sites and to provide us with technical information about your usage.
  • IP Address Tracking: An IP address is a number that is assigned to your computer or device when you are on the Internet. When you request pages from our sites, our servers log your IP address.
  • Web Beacons: A web beacon, or "clear gif,"is a small graphic image on a webpage or web-based document that a website can use to determine information about a user. Non-personally identifiable information might include the browser you use, the type of computer you use, technical information about your means of connection to our Website (such as the operating systems and the Internet service providers utilized), and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our Website and about the links you may select from within the sites to other areas of the World Wide Web or elsewhere online.
  • Do Not Track Signals: Although an industry-standard do-not-track ("DNT") protocol has not yet been established, YMCA360's information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this Policy.

We may also use device identifiers, web storage, third-party-provided analytics services, such as session replay services, and other similar technologies and services, to collect information about your interactions with our content and Products. Session replay services consist of an analytics application that allows us to capture and analyze your interaction with our Products to better identify and repair any technical errors and optimize our Products. Such technologies and third- party-provided services may observe or record your activities when using our Products, including certain movements, scrolling, visit duration, clicks, and other interactions. Certain analytics may be removed via our privacy Cookie controls; however, such removal may impair or cut off your use of our Products.

FITNESS DATA
"Fitness Data" means any information relating to your fitness performance and/or workouts, including things like, calories burned, distance, and length of workout. We do not use or process your Fitness Data for identification purposes.

Why we process your information?

  • Analyze your Performance: As part of our core offering, we use Fitness Data to compare your past and current performance and to provide you with analytics about your progress over time.
  • Provide Workout Recommendations: We may recommend workouts to you based on our inferences about your preferences and practices, including for example recommendations about certain classes or content that are based on your previous exercises. Recommendations include information derived from Fitness Data we collect from you.


YMCA360 will not disclose, redisclose, or otherwise disseminate Fitness Data unless:

  • Authorized by you or your authorized representative; for example, if you pair a third-party fitness tracker or connect a wearable to our App, you are authorizing the disclosure of your Fitness Data to the third-party device;
  • In aggregated and de-identified formats to assist us and our service providers, vendors, or partners in providing services to you;
  • Required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction; or
  • As required under applicable law, necessary for the establishment, exercise, or defense of legal claims, and as may be required by governing courts acting within their judicial capacity.


HEALTH CONNECT DATA
Our App is compatible with technologies like Google Fit and Google Health Connect for Android users and Apple Health for Apple users and devices. These types of health connected technologies allow your health, wellness, and fitness apps or devices to communicate with each other to develop tailored health and wellness plans for you and provide customized recommendations to improve your health and well-being.

When you consent to share your health, wellness, and Fitness Data with us using the applicable health connect feature, we will collect such data from your other connected applications. However, we will only use such data to provide or improve our App and features that are visible and prominent in your user interface.

We will not share or transfer your health, wellness, or Fitness Data collected through Google Health Connect or Apple Health with others except in the following circumstances:

  • To provide or improve our App or features that are clear from the requesting application's user interface and only with your consent;
  • If necessary for security purposes (for example, investigating abuse);
  • To comply with applicable laws and regulations; or
  • As part of a merger or acquisition or sale of assets of YMCA360 after obtaining your prior explicit consent.


Our use and transfer of information received from Google APIs to any other Google app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

PRIVACY OF CHILDREN
We are mindful that young people need special safeguards and privacy protection. We realize that they may not understand or be able to meaningfully consent to the provisions of our Policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents or legal guardians to participate in their children's exploration of the Internet and any online services and to teach their children about protecting their personal information while online.

Information We Collect

To provide the App and other Products we offer, we sometimes need to collect certain information about children.

YMCA360 may collect and store persistent identifiers such as Cookies or IP addresses from children without parental consent for the purpose of supporting the internal operation of the App.

We may collect and store other personal information about children under the age of 13 if this information is submitted by a child with parental consent or by the parent or guardian of the child, including:

  • First and/or last name
  • Mailing address
  • Date of birth
  • Gender
  • Grade level
  • Email address
  • Telephone number
  • Parent's or guardian's name
  • Parent's or guardian's email address
  • Fitness Data
  • Health data when the child uses a connected device or wearable


If we learn of, or identify a child, under the age of 13 with an existing account or profile on our App, we will request an email address for the child's parent or legal guardian and use commercially reasonable efforts to obtain consent from such parent or legal guardian.

For further details on the information YMCA360 might collect from children, you can refer to the Information We Collect and How We Collect It section of this Policy. We follow our Policy for the disclosure of personal information collected from and about children.

Parental Access

A parent or legal guardian who has already given YMCA360 permission to collect and use the parent's or legal guardian's child personal information can, at any time:

Review, correct, or delete the child's personal information.
Discontinue further collection or use of the child's personal information.
To make such a request, you can email us at support@ymca360.org or write to us at the address below.

YMCA360 STUDIOS, Inc.
Attention: Administration Office
402 North Market Street
Wichita, Kansas 67202


YOUR PRIVACY RIGHTS AND PREFERENCES
Your Privacy Rights

YMCA360 respects your privacy rights and choices. Where possible, we give you control over the personal data we collect about you, to ensure it is accurate and reflects your preferences. Users of our Products have the following privacy rights:

  1. Opt Out: You have the right to opt out of the sale of their data, targeted advertising, and profiling.
  2. Access: You have the right to verify whether or not your data is being processed and then gain access to the data.
  3. Correction: You have the right to correct any inaccurate information in the data we process.
  4. Deletion: You have the right to request that we delete your data.
  5. Data Portability: You have the right to obtain an electronic copy of your data and transfer it to a third party.
  6. Appeal: You have the right to appeal our actions regarding your requests.


Please note, however, that these rights do not always apply and there are certain exceptions to them.

Please also be advised that we continue to maintain some of your personal data when permitted by law, and that such information has not been deleted from our Products. We retain your personal information where it is necessary for us to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with laws, provide a good or service that you have requested, or reasonably anticipated within the context of our ongoing business relationship, or otherwise perform a contract between you and YMCA360;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality; and
  • Comply with a legal obligation, existing warrant, or litigation hold.

If you would like to exercise one or more of your rights, you may email us at support@ymca360.org or at the addresses below:

YMCA360 STUDIOS, Inc.
Attention: Administration Office
402 North Market Street
Wichita, Kansas 67202


Please note that if you delete your account this will result in the deletion of your YMCA360 profile and account and all associated information, including workouts and achievements.

We will also confirm your identity before acting on your requests. We may not be able to respond to your request or provide you with personal data if we cannot verify your identity, or the authority to make the request on someone else's behalf.

Your Preferences

You may also change or update your preferences at any time.

Consent. If we have collected and process your personal information with your consent (including any sensitive or special category data), then you can withdraw your consent at any time by using settings on the YMCA360 App, via settings on your connected device, or by contacting us using the details provided under How To Contact Us below. Please note, such withdrawal will not affect the lawfulness of the processing prior to your withdrawal.

Direct Marketing. We may send marketing communications for purposes disclosed to you in this Policy and, where required by applicable law, with your consent. You can unsubscribe from direct marketing at any time by following the instructions below or by contacting us using the details provided under the How To Contact Us. We will process your request within a reasonable time after receipt, in accordance with applicable laws. Unsubscribe options are provided in electronic marketing communications as required by applicable law.

Email. You can unsubscribe from email communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us. For other options, review the How To Contact Us section below. We will process your request as soon as practicable after receipt, in accordance with applicable laws. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding YMCA360 and our Products and, to the extent permitted by law, you will not be able to opt-out of those communications (e.g., communications regarding updates to our Terms of Use or this Privacy Policy).

SMS Messaging and Marketing Related Texts. If you opt in to receiving YMCA360 text messages, you will receive text messages from YMCA360 marketing, including recurring automated promotional and personalized marketing text messages from YMCA360 at the cell number used when signing up. Consent to text message is not a condition of any purchase or use of our Products. To opt-out of receiving YMCA360 text messages, text STOP to the number from which you received the message (75865 in the US). We will send you one final message to confirm that you have been unsubscribed, and will process your request within a reasonable time after receipt, in accordance with applicable laws. If you experience any issues with text messages from YMCA360, text HELP to the relevant number referenced above or email us at support@ymca360.org. Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply.

We maintain "do-not-call" and "do-not-mail" lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within the timescales required by law.

Push Notifications. If you opt-in on your connected device, YMCA360 may occasionally send you push notifications through our App with updates, achievements, and other notices that may be of interest to you. You may at any time opt-out from receiving these types of communications by changing the settings on your connected device.

Updating your Personal Information

You can update your personal information by using the features provided in the App or contacting us at support@ymca360.org. However, do NOT send Social Security numbers or other sensitive information to us via unencrypted email.

DATA RETENTION
YMCA360 retains personal information we receive as described in this Policy for the purpose(s) for which it was collected, provide our Products, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. For example, we keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account.

When we no longer need your personal information for a business purpose, or are no longer required to retain the personal information as described above, we will destroy, erase, or de- identify it. However, legal requirements may require us to retain some or all of the personal information we hold for a longer period of time even after our business purpose or need expires.

SECURITY OF YOUR INFORMATION
YMCA360 takes appropriate administrative, technical, and physical measures to safeguard against unauthorized access, processing, or disclosure of your personal information, and against the accidental loss of, or damage to, personal data. However, no method of transmitting or storing data is completely secure and YMCA360 cannot provide an absolute guarantee of the security of any Products or third-party services.

THIRD PARTIES
Third Party Products and Services

Other products and services provided or managed by third parties, including our partner Y associations, are governed by separate agreements or policies accompanying such products and services. YMCA360 offers no guarantees and assumes no responsibility or liability of any type with respect to the third-party products and/or services or a third party's actions or omissions, including, without limitation, any liability resulting from incompatibility between a third-party product or service and our Products. You agree that you will not hold YMCA360 responsible or liable with respect to any third-party products and/or services or a third party's actions or omissions.

Third Party Information Collection

When you use the App or its content or our Website, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

  • Advertisers, ad networks, and ad servers.
  • Analytics companies.
  • Your mobile device manufacturer.
  • Your mobile service provider.
  • Third parties that you have authorized to monitor your activities.

These third parties may use tracking technologies to collect information about you when you use our App and Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties 'tracking technologies or how they may be used. We encourage you to read the applicable privacy policies and terms of use of such third parties. If you have any questions about an advertisement or other targeted content, you should contact the responsible third party or other provider directly.

Links to Other Sites

Users may find other content on our App, Website, or social media that link to the sites and services of other third-parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.

TRANSFER OF DATA IN THE UNITED STATES
Our Products are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to YMCA360 will be transferred to the United States.

HOW TO CONTACT US
If you have any questions about our privacy practices, this Policy, or would like to contact us with a request, you can do so by email at support@ymca360.org or at the address below.

YMCA360 STUDIOS, Inc.
Attention: Administration Office
402 North Market Street
Wichita, Kansas 67202


UPDATES TO OUR PRIVACY POLICY
We may update our Policy from time to time. When we do, we will take appropriate measures

Check-In

YMCA members and community participants are required to have their photo taken to ensure safety and security for all. Members are required to check-in by entering their electronic membership code or scan in using the app each visit to verify current membership, and community participants must sign a non-member liability waiver on each visit.

UPDATED - 4/2023

Expected Behavior

The YMCA is an inclusive, family-friendly organization. We expect all members and guests to model four core values—caring, honesty, respect and responsibility—in their conduct, language (including digital and social media communications) and attire. The YMCA reserves the right to suspend/cancel membership, end program participation, and remove visitation access if actions or behaviors are not deemed in the best interest of the organization.

UPDATED-4/2023

Attire

The YMCA is a family-friendly facility; please dress appropriately. Athletic shoes must be worn on wood floors. Proper swimsuits must be worn in pool areas. Open-toed shoes are prohibited in the fitness centers.

UPDATED - 06/07/19

Physical Safety

The Y uses these measures and more to ensure your safety on-site:

  • AEDs (automatic external defibrillators) and O2 (oxygen) tanks
  • Staff certified in CPR, First Aid, AED and O2
  • Nationally certified lifeguards on duty
  • Indoor and outdoor security cameras
  • Free lock boxes for your personal items
  • Frequent and random walk-thrus of locker rooms and key areas
  • Background checks conducted on all Y staff and volunteer coaches before allowing them to work with children
  • Sex offender screenings on all members, participants and guests
  • Escorts, upon request, to vehicles in our parking lots

UPDATED - 06/07/19

Personal Training

Personal and group training are a member service. Outside trainers are not allowed in YMCA facilities.

UPDATED - 4/2023

Climbing Wall

CLIMBING/BELAYING RULES 

  • All climbers should be familiar with the equipment, techniques & wall safety before climbing.
  • Everyone using the wall must sign a waiver before climbing. Any climber under the age of 18 must have a waiver signed by a parent or legal guardian. 
  • You must be 4 years of age or older to climb..
  • Belay Certified - Climbers must have completed YMCA Belay Certification to check out equipment and belay other climbers.  Climbers must be 15 yrs. old to check out belay equipment. Members between the ages of 11-14 who are Belay Certified must be directly supervised at all times by a Belay Certified Adult (18 yrs old or older).  
  • Belayers are required wear their YMCA Belay Card while belaying. Belay Cards are valid for one calendar year and must be renewed annually. Belayers must belay from their harness, not from the floor anchor. 
  • Auto Belay Certified – Climbers must have completed YMCA Auto Belay Certification to check out climbing harnesses and use the Auto Belay equipment.  Climbers must be 15 yrs. Old to check out belay equipment.  Members between the ages of 11-14 who are Auto Belay Certified must be directly supervised at all times by an Auto Belay Certifie3d Adult (18 yrs old or older).
  • Floor anchors are provided for each rope for the convenience of the belayer, and must be used when belaying someone significantly heavier than oneself. 
  • No running allowed in the climbing or bouldering areas. 
  • Stay seated on bench while waiting to climb or observing climbers.
  • All climbers must wear appropriate footwear. Open toe, open heal, or hard sole shoes are not allowed. No barefoot climbing.  No climbing in wet clothes.
  • Use only holds on wall for climbing. Do not touch exposed metal, belay bars, clips, etc. 
  • Climbers must stay “on route” while climbing due to the dangerous swing factor caused by climbing “offroute”.
  • Helmets are available for climbers 
  • No solo climbing (bouldering) above 4 foot line 
  • No sitting down or lying down while belaying 
  • All accidents and equipment damage must be reported immediately 

BOULDERING RULES 

For your safety and enjoyment please remember: 

  • The YMCA recommends using a least one spotter when bouldering 
  • Boulder within your personal limits; climber’s feet must stay below the blue 4 foot line. 
  • Children 8 and under must be supervised and spotted by their parents/chaperones in the bouldering area. Children should stay well below the 4 foot line. 
  • No “topping out” (climbing on top of bouldering area) 
  • Yield to roped climbers and show courtesy to others bouldering. 
  • Never boulder under a climber 

Participants found to be belaying, climbing or bouldering in an unsafe manner will be asked to leave the wall. Infractions can result in loss of Belay Card and/or suspension of climbing privileges.

Water Park

DAY PASS/GUEST POLICY

  • YMCA membership is not required to access a Greater Wichita YMCA location. An individual or family day pass may be purchased to gain access to recreational Y activities. You must be age 18 or older to purchase a pass, unless you are a guest accompanied by an adult YMCA member.
  • Non-members/guests will be required to provide a photo I.D. and sign a liability waiver upon their first visit to any Greater Wichita YMCA location. This waiver gives the YMCA permission to conduct a sex offender registry (SOR) check on each visitor. YMCA members accept responsibility for and must remain on site with any guests.

GENERAL RULES

  • Children under age 8 must be accompanied by and within arm’s reach of an adult (age 18 or older) at all times.
  • An adult may accompany no more than 3 children under age 8.
  • NO RUNNING on pool deck. NO DIVING from side of pool.
  • Swimmers MUST take a shower before entering the pool. 
  • Only air filled flotation devices provided by the YMCA are allowed.
  • U.S. Coast Guard approved life jackets are permitted. YMCA life jackets are available for small children.
  • Swimmers must wear appropriate swimsuits. No jewelry or suits with zippers, rivets or other damaging objects allowed on slides.
  • Children not potty-trained MUST wear a swim diaper while in the pool. 
  • Persons with a contagious disease, open sores, infectious conditions are prohibited from swimming.
  • No smoking, tobacco or alcohol is allowed. Individuals under the influence of drugs or alcohol are not permitted.
  • No glass of any kind is allowed.
  • Only small soft-sided personal coolers are allowed
  • Keep all food and drink in designated areas.
  • This is a family friendly facility, please no intimate contact. 
  • Abusive, foul or racial remarks are prohibited.

WATERPARK CLOSING POLICY

  • Pool may be closed at any time due to weather or temps below 80º.
  • Follow us on social media for updates.

*BODY SLIDE 

  • Rider must be 48 inches tall.
  • One rider allowed on the slide at a time.
  • Rider must remain feet first and on his/her back at all times.
  • Promptly exit splashdown area at nearest ladder.
  • No swimsuits with exposed rivets or damaging objects allowed. All damaging objects must be removed or covered.
  • No swimming allowed in the splashdown area. 
  • No catching riders at the bottom of the slide.

CLIMBING WALL

  • Climber must be able to swim and may be asked to perform a swim test.
  • One climber on the wall at a time. 
  • Climber must wait for lifeguard to signal to begin climbing.
  • No goggles, masks or flotation devices allowed in the diving well area.
  • Promptly exit water at nearest ladder after climbing. 

DIVING BOARD

  • Diver must be able to swim and may be asked to perform a swim test.
  • One diver on board at a time. Diver must walk to the end of the board and dive or jump straight off the end.
  • Single bounce dives only. No back dives, flips or back jumps allowed.
  • No goggles, masks or flotation devices allowed in the diving well area.
  • Promptly exit diving well at nearest ladder after diving. 

*DROP SLIDE

  • Rider must be 48 inches tall.
  • Rider must be able to swim and may be asked to perform a swim test.
  • One rider on slide at a time.
  • Rider must remain feet first on his/her back at all times.
  • Promptly exit splashdown area at nearest ladder.
  • No swimsuits with exposed rivets or damaging objects allowed. All damaging objects must be removed or covered.

LAZY RIVER

  • Rider must be 8 years old to ride without an adult.
  • Only YMCA provided tubes allowed in the river.
  • Enter and exit the river at the designated area.
  • Rider must remain on the tube at all times unless an adult is walking with the tube to assist a small child.
  • No swimming in river.

LILY PAD AREA

  • Users must be able to grasp the cargo net bar with both hands from a flat footed position.
  • Must use cargo net when crossing lily pads.
  • No jumping from pad to pad.
  • Promptly exit splashdown area.

*TUBE SLIDE

  • Rider must be 48 inches tall.
  • Only YMCA provided tubes allowed.
  • One rider per single tube. No double tubes permitted. 
  • Rider must remain seated and facing forward at all times.
  • Promptly exit splashdown area. 
  • No swimsuits with exposed rivets or damaging objects allowed. All damaging objects must be removed or covered.

WATER BASKETBALL

  • No dunking or hanging on rim/net.
  • Players must play from in the water.

WAVE POOL 

  • Only YMCA provided tubes allowed in the wave pool.
  • Do not hold onto walls or other swimmers while waves are in motion. 
  • Body surfing and wave diving is not allowed in shallow end.
  • Do not enter wave pool using side ladders.
  • No jumping from deck into flotation devices.
  • U.S. Coast Guard approved life jackets are permitted. YMCA life jackets are available for small children.

 

*NOTICE OF INJURY pursuant to K.S.A. 40-4801(3)(a) 

It is your duty to file a written report of any injury sustained, by you or a child in your care, during the use of any amusement ride. Before you leave the premises, notify any Greater Wichita YMCA lifeguard of said injury. The lifeguard will assist you in filing an incident/accident report.

Racquetball/Handball

Court reservations may be made no earlier than one day in advance. Courts will be held no longer than ten minutes past reserved time. Eye protection is strongly recommended. Racquetball equipment is available upon request.

UPDATED - 06/07/19

Use of Facilities by Children

MEMBER children may use the facilities in the following ways:

  • Ages 0-7 Children must be accompanied and supervised by a parent/adult (age 18+) at all times, unless the child is in an organized program.
  • Ages 8, 9 Children must have a parent/adult (age 18+) on site at all times, unless the child is in an organized program. Unstructured activities available vary by location and may include free-play basketball, swimming, bouldering and family centers. See each YMCA’s Gym, Pool, and Climbing Schedules for open times.
  • Ages 10-12 Children are allowed to use facilities without on-site parental/adult supervision. Unstructured activities are listed below. When accompanied and supervised by a parent/adult, children ages 9-12 may use the indoor track, most adult fitness equipment and participate in adult group exercise classes.
  • Ages 13-17 Teens may participate in group exercise classes and use the indoor track and adult fitness centers. Adult fitness center access may be limited during busy times. Additional age restrictions apply to treadmill use.

UPDATED 4/2023

Use of Pools by Children

For your safety, unless in an organized, supervised program such as swim lessons, children ages 0-7 must be accompanied by and within arms reach of a parent/adult (age 18+) at all times when using a Greater Wichita YMCA swimming pool. The ratio of children (ages 0-7) to adults (age 18+) should not exceed 3:1 in non-program activities.

UPDATED - 06/07/19

Facility Closings

Major maintenance in our facilities requires that we close certain areas for extended periods of time, during which time members may continue to use other areas of the facility or another YMCA location.

UPDATED - 06/07/19

Insurance Statement

The Greater Wichita YMCA does not provide accident insurance for injuries sustained during YMCA activities. Members and community participants participate in programs and use the facility at their own risk, and are encouraged to have personal medical insurance coverage.

UPDATED - 06/07/19

Lock Boxes and Lockers

Free lock boxes are available for securing small items during YMCA visits. Lockers for larger items are also available. Members and guests should provide their own shim-proof lock or padlock for locker use. Locks must be removed daily from free day-use lockers. Locks left on overnight will be removed and contents placed in the Lost and Found. Small lockers are available for monthly rent. Padlocks are available for purchase at the Member Service Desk.

UPDATED - 06/07/19

Lost and Found

The Greater Wichita YMCA is not responsible for lost or stolen items. Lost and found items are kept for one week. Inquiries about lost items must be made in person; items not claimed after one week will be donated to a local charity.

UPDATED - 06/07/19

Smoking/Tobacco Products

Use of tobacco products, vaping and/or smoking is prohibited in all YMCA facilities and on all YMCA grounds.

UPDATED - 4/2023

Cell Phones

Use of electronic devices, cameras or video recording devices is prohibited in ALL locker rooms and restrooms.

UPDATED - 06/07/19

Technology Policies

WI-FI Usage Terms and Conditions

By using The Greater Wichita YMCA Guest Wi-Fi internet service, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data, and the introduction or viruses and other programs that can corrupt or damage your computer.

Accordingly, you agree that the Greater Wichita YMCA is NOT liable for any interception or transmissions, malware or viruses, loss of data, file corruption, hacking or damage to your computer or other devices that result from the transmission or download of information or materials through the internet service provided.

Use of the wireless network is subject to the general restrictions outlined below. If abnormal, illegal, or unauthorized behavior is detected, including heavy consumption of bandwidth, the Greater Wichita YMCA reserves the right to permanently disconnect the offending device from the network.

Examples of Illegal Uses
The following are representative examples only and do not comprise a comprehensive list of illegal uses:

  1. Spamming / Invasion of Privacy - Sending of unsolicited bulk and/or commercial messages over the Internet using the Service or using the Service for activities that invade another's privacy.
  2. Intellectual Property Right Violations - Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including patents, copyrights, trademarks, service marks, trade secrets, or any other proprietary right of any third party.
  3. Accessing illegally or without authorization computers, accounts, equipment or networks belonging to another party, or attempting to penetrate/circumvent security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity.
  4. The transfer of technology, software, or other materials in violation of applicable export laws and regulations.
  5. Exporting Control Violations
  6. Commissioning of Crimes - Using the Service in violation of applicable law and regulation, including, but not limited to; advertising, transmitting, or otherwise making available Ponzi schemes, pyramid schemes, fraudulently charging credit cards, pirating software, or making fraudulent offers to sell or buy products, items, or services, distribution of pornographic materials to minors, possessing or trafficking of child pornography, and more.
  7. Uttering Threats

Examples of Unacceptable Uses
The following are representative examples only and do not comprise a comprehensive list of unacceptable uses:

  1. High bandwidth operations, such as large file transfers and media sharing with peer-to-peer programs (i.e. torrents)
  2. Obscene or indecent speech or materials
  3. Defamatory or abusive language
  4. Using the Service to transmit, post, upload, or otherwise making available defamatory, harassing, abusive, or threatening material or language that encourages bodily harm, destruction of property or harasses another.
  5. Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
  6. Facilitating a Violation of these Terms of Use
  7. Hacking
  8. Distribution of Internet viruses, Trojan horses, Malware, or other destructive activities
  9. Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail-bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the node or any connected network, system, service, or equipment.
  10. Advertising, transmitting, or otherwise making available any software product, product, or service that is designed to violate these Terms of Use, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail-bombing, denial of service attacks, and piracy of software.
  11. The sale, transfer, or rental of the Service to customers, clients or other third parties, either directly or as part of a service or product created for resale.
  12. Seeking information on passwords or data belonging to another user.
  13. Making unauthorized copies of proprietary software, or offering unauthorized copies of proprietary software to others.
  14. Intercepting or examining the content of messages, files or communications in transit on a data network.

UPDATED - 06/07/19

Online Security and Privacy

The security policy stated herein does not apply to any third-party content or web sites linked to from www.ymcawichita.org. Always be cautious when submitting personal information online. Youth under 18 years of age should not give out any personal information without parental permission.

  • Payment: YMCA provides a secure website for registration and payments, certified by VeriSign, Inc. In addition, the Y does not store your credit card or debit card information or bank account information on our website. In order to complete a transaction, credit card and/or bank information will need to be entered each time you register for a program or membership.
  • Privacy: The Greater Wichita YMCA is committed to providing the highest level of security to members and program participants. The Y has established and maintains reasonable security procedures to protect the confidentiality, security and integrity of your personally identifiable information, including the use of secure socket layer (SSL) and encryption methods. We regularly evaluate our data collection, storage and processing practices and security to guard against unauthorized access to our systems. YMCA does not sell personal information and all confidential information, including both digital content & hard copies, is kept secure.
  • Sharing of Information: The YMCA will never sell or rent your personal information to third parties for their use without your consent. We may disclose your personal information to courts, law enforcement or legal authorities when such disclosure is necessary or advisable under subpoena, court order, legal action, or to ensure the safety and/or legal rights of persons or property related to the YMCA.
  • Email: YMCA collects email addresses to communicate electronically with members and participants. If you do not wish to receive email communications from the YMCA, choose the "unsubscribe" option when you receive your first email.
  • Social Media: YMCA maintains a variety of social media sites where community discussion and interaction are welcomed. All who participate agree to conduct themselves according to Y core values of caring, honesty, respect, and responsibility.
  • Cookies and Online Advertising: YMCA uses cookies, pixels and other technology to keep track of online interactions with our site and connect you to additional YMCA resources. Information gathered through these technologies is not linked to any personal identifying information, unless you become a paying customer. You have the ability to accept or decline cookies by modifying the settings in your browser (note: this may limit your access to some areas within our site). You can opt-out of online advertising technologies by visiting the privacy policies on the websites of our ad management partners: Facebook Inc., LinkedIn Corporation, and Google Inc.

The security policy stated herein does not apply to any third-party content or web sites linked to from www.ymcawichita.org. Always be cautious when submitting personal information online. Youth under 18 years of age should not give out any personal information without parental permission.

Staff Certifications

Because the Y’s committed to quality programs, our employees are experts in their fields, receiving certifications and specialized training in everything from personal training, nutrition, wellness, group exercise, swim instruction, life guarding, group leadership, child abuse detection, safety, and much more.

Release and Waiver of Liability

All Greater Wichita YMCA or YMCA-sponsored activities carry an inherent risk. Prior to participating in YMCA activities, participants and/or their parent/legal guardian must read, understand and agree to the YMCA’s complete Release and Waiver of Liability agreement. This includes members, service users, and facility guests, without exception. Participants also agree to follow the Greater Wichita YMCA’s core values, sportsmanship standards, and all guidelines, and to give the Greater Wichita YMCA and local media permission to use photographs or videos of them or their legal dependents in promotional/educational materials.

UPDATED - 06/07/19

Sex Offender Registry (SOR) Screenings

The Greater Wichita YMCA conducts regular sex offender screenings on all members, participants, volunteers, and guests prior to admission to facilities. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation, and remove or refuse visitation access.

UPDATED - 06/07/19